Merge Outage History

Merge is up right now

Merge had 11 outages in the last 2 years totaling 321h 58m of downtime — averaging 0.5 incidents per month.

There were 11 Merge outages since December 5, 2025 totaling 321h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.merge.dev

Major May 19, 2026

Gusto API Outage

Detected by Pingoru
May 19, 2026, 09:37 PM UTC
Resolved
May 20, 2026, 02:31 PM UTC
Duration
16h 54m
Timeline · 2 updates
  1. investigating May 19, 2026, 09:37 PM UTC

    We are aware of the Gusto API [outage](https://docs.gusto.com/embedded-payroll/page/api-status) that is currently affecting Gusto Linked Accounts and their scopes. Our engineering team has been notified and is actively investigating. We will provide updates as we have more information.

  2. resolved May 20, 2026, 02:31 PM UTC

    We've now resolved the incident. All scopes that were disabled should now be resolved. Thanks for your patience.

Read the full incident report →

Major May 14, 2026

Temporary Docs Disruptions

Detected by Pingoru
May 14, 2026, 04:41 PM UTC
Resolved
May 14, 2026, 08:20 PM UTC
Duration
3h 39m
Timeline · 3 updates
  1. investigating May 14, 2026, 04:41 PM UTC

    We have identified reports of documentation disruptions which are due to outages in our upstream documentation vendor. We will provide updates as we have more information.

  2. investigating May 14, 2026, 05:19 PM UTC

    Our vendor has fixed the core issue, and are waiting for things to recover.

  3. resolved May 14, 2026, 08:20 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major May 11, 2026

Investigating — NetSuite (elevated 403s)

Detected by Pingoru
May 11, 2026, 07:07 PM UTC
Resolved
May 11, 2026, 10:20 PM UTC
Duration
3h 12m
Timeline · 2 updates
  1. investigating May 11, 2026, 07:07 PM UTC

    We’re seeing an elevated rate of 403 responses from NetSuite affecting Linked Accounts. Historically, in similar patterns, these 403 spikes have self-resolved within a few hours without requiring action. We’re actively monitoring the situation and will continue to provide updates as we learn more.

  2. resolved May 11, 2026, 10:20 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major February 7, 2026

Potential Downtime

Detected by Pingoru
Feb 07, 2026, 01:20 AM UTC
Resolved
Feb 07, 2026, 01:31 AM UTC
Duration
10m
Timeline · 1 update
  1. resolved Feb 07, 2026, 01:31 AM UTC

    The Merge HRIS API category is operational.

Read the full incident report →

Major February 5, 2026

Potential Downtime [EU]

Detected by Pingoru
Feb 05, 2026, 06:06 AM UTC
Resolved
Feb 05, 2026, 06:11 AM UTC
Duration
4m
Timeline · 1 update
  1. resolved Feb 05, 2026, 06:11 AM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major December 9, 2025

Degraded Passthrough Request Behavior

Detected by Pingoru
Dec 09, 2025, 06:30 PM UTC
Resolved
Dec 15, 2025, 01:12 PM UTC
Duration
5d 18h
Timeline · 1 update
  1. resolved Dec 15, 2025, 01:12 PM UTC

    We have attributed the root cause of our brief outage to a flood of bad traffic. We are taking necessary measures to tune our rate limits to prevent future issues.

Read the full incident report →

Major December 5, 2025

Landing Page Down

Detected by Pingoru
Dec 05, 2025, 09:10 AM UTC
Resolved
Dec 05, 2025, 09:13 AM UTC
Duration
3m
Timeline · 1 update
  1. resolved Dec 05, 2025, 09:13 AM UTC

    Our provider has now resolved the incident. Thanks for your patience.

Read the full incident report →