Merge incident

Investigating — NetSuite (elevated 403s)

Merge is currently experiencing a major incident, which began 1h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 07:07 PM UTC
Resolved
Ongoing
Duration
● 1h 13m
Detected by Pingoru
May 11, 2026, 07:07 PM UTC

Update timeline

  1. investigating May 11, 2026, 07:07 PM UTC

    We’re seeing an elevated rate of 403 responses from NetSuite affecting Linked Accounts. Historically, in similar patterns, these 403 spikes have self-resolved within a few hours without requiring action. We’re actively monitoring the situation and will continue to provide updates as we learn more.