Merge incident

Intermittent 429s

Major Resolved View vendor source →

Merge experienced a major incident on October 21, 2026, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 04:23 PM UTC
Resolved
Oct 21, 2026, 04:39 PM UTC
Duration
16m
Detected by Pingoru
Oct 21, 2026, 04:23 PM UTC

Update timeline

  1. investigating Oct 21, 2026, 04:23 PM UTC

    We're seeing intermittent 429 errors on Agent Handler in the US region (prod-use1). Engineers have been notified and are actively looking into a fix

  2. resolved Oct 21, 2026, 04:39 PM UTC

    We've now resolved the incident. Thanks for your patience.