Merge incident

Investigating — Microsoft Integrations

Ongoing since 07:09 PM UTC, affecting Merge Unified and Dashboard and 1 more.

investigating Nov 12, 2026, 07:09 PM UTC

We're seeing an elevated error rate from Microsoft APIs which is causing failed data syncs for some Microsoft Linked Accounts. This may cause delays in updating data for these accounts. We're actively monitoring the situation and will update this notice as conditions change.

Started
Nov 12, 2026, 07:09 PM UTC
Resolved
Ongoing
Duration
● 46m
Detected by Pingoru
Nov 12, 2026, 07:09 PM UTC

Affected components

Merge UnifiedDashboardUnified APIMerge LinkCommon Model Data Syncing

Update timeline

  1. investigating Nov 12, 2026, 07:09 PM UTC

    We're seeing an elevated error rate from Microsoft APIs which is causing failed data syncs for some Microsoft Linked Accounts. This may cause delays in updating data for these accounts. We're actively monitoring the situation and will update this notice as conditions change.

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