MercuryGate incident

Investigating issues with ITS NxGen

Resolved after 22 minutes, affecting ITS NxGen and ITS NxGen (ITS NxGen — NXGNAWAZ2), on November 10, 2026.

monitoring Nov 10, 2026, 03:02 AM UTC

We’re currently monitoring the update that was put in place. Please notify us if you notice any further issues.

Started
Nov 10, 2026, 02:46 AM UTC
Resolved
Nov 10, 2026, 03:09 AM UTC
Duration
22m
Detected by Pingoru
Nov 10, 2026, 02:46 AM UTC

Affected components

ITS NxGenITS NxGen (ITS NxGen — NXGNAWAZ2)

Update timeline

  1. investigating Nov 10, 2026, 02:46 AM UTC

    We’re currently investigating reports of a potential service interruption with ITS NxGen. We apologize for any inconvenience and will post another update as soon as we learn more.

  2. investigating Nov 10, 2026, 02:51 AM UTC

    We’re currently investigating reports of a potential service interruption with ITS NxGen. We apologize for any inconvenience and will post another update as soon as we learn more.

  3. monitoring Nov 10, 2026, 03:02 AM UTC

    We’re currently monitoring the update that was put in place. Please notify us if you notice any further issues.

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