Mendix incident

Mendix Portal Degraded Performance

Resolved after 1 hour 26 minutes, affecting Mendix Cloud US-East and Mendix Cloud EU (Frankfurt) and 1 more, on November 3, 2026.

monitoring Nov 03, 2026, 03:00 PM UTC

A fix has been implemented and we're monitoring the results.

Started
Nov 03, 2026, 02:05 PM UTC
Resolved
Nov 03, 2026, 03:31 PM UTC
Duration
1h 26m
Detected by Pingoru
Nov 03, 2026, 02:05 PM UTC

Affected components

Mendix Cloud US-EastMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East Mike

Update timeline

  1. investigating Nov 03, 2026, 02:05 PM UTC

    We are currently investigating errors while accessing the logs page for some environments. So far, we've identified the impact on environments running on Mendix Cloud US-East, Mendix Cloud EU and Mendix Cloud EU (Frankfurt 2).

  2. identified Nov 03, 2026, 02:38 PM UTC

    We identified the impact to be on many more production clusters. Incident has been updated to reflect that. We're working on a fix.

  3. monitoring Nov 03, 2026, 03:00 PM UTC

    A fix has been implemented and we're monitoring the results.

  4. resolved Nov 03, 2026, 03:31 PM UTC

    This incident has been resolved.

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