Melo Technology incident

Support Email Disruption

Ongoing since 06:47 PM UTC, affecting MeloTel Customer Portal.

monitoring Nov 12, 2026, 07:28 PM UTC

Microsoft has paused deployments, is shifting more traffic away from affected infrastructure, and is restarting affected servers. The incident is still active, with no recovery estimate given.

Started
Nov 12, 2026, 06:47 PM UTC
Resolved
Ongoing
Duration
● 1h 8m
Detected by Pingoru
Nov 12, 2026, 06:47 PM UTC

Affected components

MeloTel Customer Portal

Update timeline

  1. monitoring Nov 12, 2026, 06:47 PM UTC

    We are currently experiencing an issue receiving emails at [email protected] due to a Microsoft 365 service disruption. Messages sent to this address may be delayed or fail to reach our support team. If you require assistance, please call support at 1-416-479-0993 option 3. We are monitoring the situation and will provide an update when normal email service is restored. If you have already emailed us and have not received a response, please use the portal to ensure your request reaches our team. [View Microsoft’s service notice](https://x.com/MSFT365Status/status/2120938282204688468). Thank you for your patience. Melo Technology Support

  2. monitoring Nov 12, 2026, 07:28 PM UTC

    Microsoft has paused deployments, is shifting more traffic away from affected infrastructure, and is restarting affected servers. The incident is still active, with no recovery estimate given.

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