Melbourne IT incident

Delays in support ticket and account notifications

Major Resolved View vendor source →

Melbourne IT experienced a major incident on June 30, 2025, lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 01:59 AM UTC
Resolved
Jul 02, 2025, 12:31 PM UTC
Duration
2d 10h
Detected by Pingoru
Jun 30, 2025, 01:59 AM UTC

Update timeline

  1. resolved Jul 02, 2025, 12:31 PM UTC

    We’re pleased to confirm that the issue has been resolved, and all notifications are now being delivered as expected. Thank you for your patience and understanding throughout this process. If you experience any further issues or need assistance, please don’t hesitate to contact our Customer Care Team.