Phone Support Temporarily Unavailable
Timeline · 1 update
- resolved Aug 31, 2025, 11:39 PM UTC
Our phone support system is now live. We have implemented a solution, and all services are functioning as expected. Thank you for your patience.
Melbourne IT Outage History
Melbourne IT is up right nowMelbourne IT had 31 outages in the last 2 years totaling 84h 19m of downtime — averaging 1.3 incidents per month.
There were 31 Melbourne IT outages since June 30, 2025 totaling 84h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.
Live-Chat Unavailable
Timeline · 1 update
- resolved Aug 21, 2025, 04:58 AM UTC
Our technicians have confirmed that the issue with live-chat has been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to our team.
Intermittent Access Issues
Timeline · 1 update
- resolved Jul 15, 2025, 03:08 AM UTC
We've now resolved the incident. Thanks for your patience.
Phone Support Number Unavailable
Timeline · 1 update
- resolved Jul 04, 2025, 12:35 PM UTC
We've now resolved the incident. Thanks for your patience.
Domain Registration Unavailable
Timeline · 1 update
- resolved Jul 04, 2025, 04:59 AM UTC
After monitoring the fix put in place, we are marking this issue as resolved. We will continue to test the website and thank everyone for their patience while we worked toward this resolution. Please reach out to our customer care team, if you require further support!
Delays in support ticket and account notifications
Timeline · 1 update
- resolved Jul 02, 2025, 12:31 PM UTC
We’re pleased to confirm that the issue has been resolved, and all notifications are now being delivered as expected. Thank you for your patience and understanding throughout this process. If you experience any further issues or need assistance, please don’t hesitate to contact our Customer Care Team.