Melbourne IT incident

Hosting Performance Degradation | s9513.fra1.stableserver.net

Major Resolved View vendor source →

Melbourne IT experienced a major incident on April 22, 2026, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 12:48 PM UTC
Resolved
Apr 22, 2026, 03:10 PM UTC
Duration
2h 21m
Detected by Pingoru
Apr 22, 2026, 12:48 PM UTC

Update timeline

  1. resolved Apr 22, 2026, 03:10 PM UTC

    Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.