Melbourne IT incident

Live Chat Delays

Major Resolved View vendor source →

Melbourne IT experienced a major incident on January 6, 2026, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 06:01 AM UTC
Resolved
Jan 06, 2026, 09:00 AM UTC
Duration
2h 58m
Detected by Pingoru
Jan 06, 2026, 06:01 AM UTC

Update timeline

  1. resolved Jan 06, 2026, 09:00 AM UTC

    We've now resolved the incident and live-chat should function normally. We appreciate your patience during this time.