Melbourne IT experienced a major incident on July 3, 2025, lasting 8h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 04, 2025, 04:59 AM UTC
After monitoring the fix put in place, we are marking this issue as resolved. We will continue to test the website and thank everyone for their patience while we worked toward this resolution. Please reach out to our customer care team, if you require further support!