MB connect line incident

Login and Web2Go issues

Resolved after 53 minutes, affecting mbCONNECT24 USA V2, on July 9, 2026.

identified Jul 09, 2026, 11:03 AM UTC

The issue has been identified and a fix is being implemented.

Started
Jul 09, 2026, 10:29 AM UTC
Resolved
Jul 09, 2026, 11:23 AM UTC
Duration
53m
Detected by Pingoru
Jul 09, 2026, 10:29 AM UTC

Affected components

mbCONNECT24 USA V2

Update timeline

  1. investigating Jul 09, 2026, 10:29 AM UTC

    We are currently investigating reports of issues affecting login and Web2Go. Some users may experience errors or delays when trying to sign in or access Web2Go. We are actively working to identify the root cause and will provide an update as soon as more information is available. Affected services: Login, Web2Go

  2. identified Jul 09, 2026, 11:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 09, 2026, 11:23 AM UTC

    This incident has been resolved.

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