Is MB connect line down?

We are currently experiencing technical issues affecting VPN connections to our servers. Our team is investigating the issue and working to restore connectivity as quickly as possible. We apologize for the inconvenience and will provide updates as soon as more information becomes available.

We have identified the root cause of the issue and are actively working to restore full VPN connectivity. Following the critical PHP security vulnerabilities disclosed yesterday, we implemented necessary security updates across our infrastructure. These updates, combined with the unusually high volume of requests, have resulted in some temporary service disruptions and intermittent connectivity issues. Our team is actively working to resolve the remaining issues and restore full service stability as quickly as possible. We apologize for the inconvenience and appreciate your patience and understanding.

A fix has been implemented and we are monitoring the results.

The issue has been resolved and VPN connectivity has been restored. Following the recent security updates related to the critical PHP vulnerabilities, our services are now operating normally. However, isolated requests or connections may still experience temporary delays while the system fully stabilizes. We will continue to monitor the situation closely to ensure consistent service performance.

This message was automatically generated by our monitoring system. The technical staff is now looking into the issue and will update this incident ASAP.

Due to a temporary increase in server load on our rsp.mbCONNECT24 (EU) S1, the server was briefly unavailable. As a result, some connections were interrupted, but they have since been successfully restored. Our technical team will be investigating the incident and taking appropriate action to prevent further impact.

Connecting is possible again without problems at the moment. We will continue monitoring the situation.

This incident has been resolved.

We are experiencing connectivity issues with our system, we are in close contact with our hoster to locate the issue. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We will keep you updated

There has been an unplanned host migration at our hoster last night, which presumably led to the situation we are in now. We have already started the steps that are needed to restore the connectivity again and we will keep you updated

A fix has been implemented. Routers that have lost their connections are reconnecting and your mbDIALUP connection should be possible again too shortly, due to the high load of incoming connections, the login process might still be a little delayed.

We are continuing to monitor the server status. As of right now, the recovery process seems to continue as it should. Our team keeps monitoring the situation

This incident has been resolved

Due to a hardware failure at our hoster, they needed to replace the host which hosted our rsp.mbCONNECT24 EU S1/S2/S3 server instances as well as our Gatekeeper. During the migration process to another host, the systems needed to be restarted simultaneously which led to some technical issues. We were able to resolve the situation again without the need of another full restart, at around 9am, the VPN connections to our S1 server were reconnecting and at around 10:30, most connections were back again. Due to the higher load, the login process was still impaired for a little while. We are in close contact with our hoster to make sure to prevent this for future situations.

This message was automatically generated by our monitoring system. The technical staff is now looking into the issue and will update this incident ASAP.