VPN Connections Currently Unavailable

Update timeline

1. investigating Oct 22, 2026, 06:36 AM UTC

   We are currently experiencing technical issues affecting VPN connections to our servers. Our team is investigating the issue and working to restore connectivity as quickly as possible. We apologize for the inconvenience and will provide updates as soon as more information becomes available.

2. identified Oct 22, 2026, 07:11 AM UTC

   We have identified the root cause of the issue and are actively working to restore full VPN connectivity. Following the critical PHP security vulnerabilities disclosed yesterday, we implemented necessary security updates across our infrastructure. These updates, combined with the unusually high volume of requests, have resulted in some temporary service disruptions and intermittent connectivity issues. Our team is actively working to resolve the remaining issues and restore full service stability as quickly as possible. We apologize for the inconvenience and appreciate your patience and understanding.

3. monitoring Oct 22, 2026, 08:08 AM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Oct 22, 2026, 10:42 AM UTC

   The issue has been resolved and VPN connectivity has been restored. Following the recent security updates related to the critical PHP vulnerabilities, our services are now operating normally. However, isolated requests or connections may still experience temporary delays while the system fully stabilizes. We will continue to monitor the situation closely to ensure consistent service performance.