Resolved after 51 minutes, affecting mbCONNECT24 Europe V2 and mbCONNECT24 Europe V1, on July 18, 2022.
Devices are coming back online regularly and both servers are fully recovered again. Until all devices are back online, login problems can still occur, we ask you to try it again later if you experience problems with the login process. We consider this incident as resolved.
Affected components
Update timeline
- monitoring Jul 18, 2022, 03:54 PM UTC
Due to a temporary connectivity problem in the data center at 5:05pm, our european servers were experiencing a higher load than usual which led to several devices being disconnected. We immediately identified the situation and did everything to keep the problematic situation as short as possible. Servers are both recovering and devices are coming back online already again. Your data was secure at all times. We apologize for the inconveniences!
- resolved Jul 18, 2022, 04:01 PM UTC
Devices are coming back online regularly and both servers are fully recovered again. Until all devices are back online, login problems can still occur, we ask you to try it again later if you experience problems with the login process. We consider this incident as resolved.
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