MB connect line incident

rsp.mbCONNECT24 EU: Our Monitoring System has automatically deteced an abnormal situtation. The team is informed and investigating.

Resolved after 1 hour 14 minutes, affecting mbCONNECT24 Europe V2, on March 3, 2023.

monitoring Mar 03, 2023, 09:47 AM UTC

Server is recovering and connections are still coming back. We keep monitoring the system.

Started
Mar 03, 2023, 08:50 AM UTC
Resolved
Mar 03, 2023, 10:04 AM UTC
Duration
1h 14m
Detected by Pingoru
Mar 03, 2023, 08:50 AM UTC

Affected components

mbCONNECT24 Europe V2

Update timeline

  1. investigating Mar 03, 2023, 09:43 AM UTC

    We experienced a little network impairment which led to a higher load of the server. Our technicians are investigating.

  2. identified Mar 03, 2023, 09:45 AM UTC

    The issue has been fully identified and is gone again. VPN connections have been interrupted, but connections are re-establishing again.

  3. monitoring Mar 03, 2023, 09:47 AM UTC

    Server is recovering and connections are still coming back. We keep monitoring the system.

  4. resolved Mar 03, 2023, 10:04 AM UTC

    This incident has been resolved.

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