MB connect line incident

Temporary connectivity issues

Resolved after 3 hours 57 minutes, affecting mbCONNECT24 Europe V2, on September 14, 2023.

monitoring Sep 14, 2023, 08:07 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 14, 2023, 06:21 AM UTC
Resolved
Sep 14, 2023, 10:18 AM UTC
Duration
3h 57m
Detected by Pingoru
Sep 14, 2023, 06:21 AM UTC

Affected components

mbCONNECT24 Europe V2

Update timeline

  1. investigating Sep 14, 2023, 06:21 AM UTC

    We are experiencing temporary connectivity issues with our system. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We are now evaluating with the on-site crew why this happened again. We will keep you updated.

  2. monitoring Sep 14, 2023, 08:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 14, 2023, 10:18 AM UTC

    This incident has been resolved.

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