Resolved after 4 hours 47 minutes, affecting mbCONNECT24 Europe V2, on October 16, 2023.
The host that ran the RL/mbCONNECT24 Europe V2 server had a technical anomaly and was moved to another host. Devices that got disconnected in the progress are restoring their connection. While this happens connections to the server may occasionally not succeed.
Affected components
Update timeline
- investigating Oct 16, 2023, 08:32 AM UTC
We are experiencing temporary connectivity issues with our system. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We will keep you updated
- monitoring Oct 16, 2023, 08:57 AM UTC
The host that ran the RL/mbCONNECT24 Europe V2 server had a technical anomaly and was moved to another host. Devices that got disconnected in the progress are restoring their connection. While this happens connections to the server may occasionally not succeed.
- resolved Oct 16, 2023, 01:20 PM UTC
This incident has been resolved.
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