MB connect line incident

Temporary connectivity issues

Resolved after 5 hours 29 minutes, affecting mbCONNECT24 Europe V2, on December 14, 2023.

monitoring Dec 14, 2023, 07:56 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 14, 2023, 05:57 AM UTC
Resolved
Dec 14, 2023, 11:26 AM UTC
Duration
5h 29m
Detected by Pingoru
Dec 14, 2023, 05:57 AM UTC

Affected components

mbCONNECT24 Europe V2

Update timeline

  1. identified Dec 14, 2023, 05:57 AM UTC

    We are experiencing temporary connectivity issues with our system. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We will keep you updated

  2. identified Dec 14, 2023, 06:41 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 14, 2023, 07:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 14, 2023, 11:26 AM UTC

    This incident has been resolved.

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