MB connect line incident

Patchday: rsp.mbCONNECT24 V2 update to V2.16.3

Resolved after 45 minutes, affecting mbCONNECT24 USA V2, on September 19, 2024.

investigating Sep 19, 2024, 06:59 AM UTC

We will be undergoing scheduled maintenance on the 19.09.2024 The reason for the maintenance is the update of the server to the new firmware V2.16.3. During this time frame, the server will not be reachable and VPN connections won´t be possible. We recommend that you do not plan any operation during this time frame. After our maintenance operation, the server can be used again as usual. We apologize for any inconvenience this may cause.

Started
Sep 19, 2024, 06:59 AM UTC
Resolved
Sep 19, 2024, 07:45 AM UTC
Duration
45m
Detected by Pingoru
Sep 19, 2024, 06:59 AM UTC

Affected components

mbCONNECT24 USA V2

Update timeline

  1. investigating Sep 19, 2024, 06:59 AM UTC

    We will be undergoing scheduled maintenance on the 19.09.2024 The reason for the maintenance is the update of the server to the new firmware V2.16.3. During this time frame, the server will not be reachable and VPN connections won´t be possible. We recommend that you do not plan any operation during this time frame. After our maintenance operation, the server can be used again as usual. We apologize for any inconvenience this may cause.

  2. resolved Sep 19, 2024, 07:45 AM UTC

    Server is ready to use again, but we are still monitoring the results.

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