Resolved after 105 days 1 hour, affecting mbCONNECT24 Europe V2, on September 6, 2024.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Sep 06, 2024, 08:39 AM UTC
We are experiencing port check issues with our system, the connection in general is not affected. The R&D team is informed and the situation is being investigated. Users of the system might have problems starting the mbDIALUP and login to the system. We will keep you updated
- identified Sep 06, 2024, 04:46 PM UTC
We have identified the cause of the recent issue. Until the final resolution is in place, please use the workaround provided on the following page: >>> English: https://helpdesk.mbconnectline.com/en/907220-mbDIALUP-and-mbCHECK-have-recently-reported-a-closed-port-What-is-the-cause German: https://helpdesk.mbconnectline.com/301080-mbDIALUP-und-mbCHECK-melden-seit-kurzem-einen-geschlossenen-Port-was-ist-die-Ursache <<< Thank you for your understanding and patience.
- identified Sep 09, 2024, 10:31 AM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 20, 2024, 10:31 AM UTC
This incident has been resolved.
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