Mavenlink Outage History

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Mavenlink had 17 outages in the last 2 years totaling 161h 36m of downtime — averaging 0.7 incidents per month.

There were 17 Mavenlink outages since June 17, 2025 totaling 161h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mavenlink.com

Minor May 13, 2026

Unable to move tasks in task tracker

Detected by Pingoru
May 13, 2026, 08:29 PM UTC
Resolved
May 13, 2026, 08:38 PM UTC
Duration
8m
Affected: Kantata OX Application
Timeline · 5 updates
  1. investigating May 13, 2026, 08:29 PM UTC

    Some users have reported that tasks are not moving to their intended position when reordering in the task tracker. We are currently investigating the issue.

  2. identified May 13, 2026, 08:32 PM UTC

    The issue has been identified and a fix is being rolled out.

  3. monitoring May 13, 2026, 08:34 PM UTC

    The fix has been implemented and we are monitoring the results.

  4. monitoring May 13, 2026, 08:34 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 13, 2026, 08:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 30, 2026

Insights Dashboards Inaccessible for some Accounts

Detected by Pingoru
Apr 30, 2026, 11:01 PM UTC
Resolved
May 01, 2026, 02:17 AM UTC
Duration
3h 15m
Affected: Kantata OX InsightsKantata OX Audit Logs
Timeline · 3 updates
  1. investigating Apr 30, 2026, 11:01 PM UTC

    We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

  2. investigating May 01, 2026, 12:08 AM UTC

    Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.

  3. resolved May 01, 2026, 02:17 AM UTC

    The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.

Read the full incident report →

Critical April 21, 2026

Delayed Insights Loads

Detected by Pingoru
Apr 21, 2026, 12:17 PM UTC
Resolved
Apr 21, 2026, 01:24 PM UTC
Duration
1h 7m
Affected: Kantata OX InsightsKantata OX API
Timeline · 5 updates
  1. investigating Apr 21, 2026, 12:17 PM UTC

    We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

  2. identified Apr 21, 2026, 12:38 PM UTC

    We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

  3. monitoring Apr 21, 2026, 01:13 PM UTC

    We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

  4. monitoring Apr 21, 2026, 01:14 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 21, 2026, 01:24 PM UTC

    This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

Read the full incident report →

Minor April 6, 2026

Investigating Issues with MBridge Syncing Data

Detected by Pingoru
Apr 06, 2026, 03:21 PM UTC
Resolved
Apr 06, 2026, 04:19 PM UTC
Duration
58m
Affected: Kantata OX M-Bridge
Timeline · 4 updates
  1. investigating Apr 06, 2026, 03:21 PM UTC

    We are currently noticing data sync issues on MBridge.

  2. identified Apr 06, 2026, 03:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 06, 2026, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results. You may experience some delays as we work through the backlog of jobs.

  4. resolved Apr 06, 2026, 04:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 1, 2026

Delay in Audit Log Data

Detected by Pingoru
Apr 01, 2026, 11:09 PM UTC
Resolved
Apr 02, 2026, 02:39 AM UTC
Duration
3h 29m
Affected: Kantata OX Audit Logs
Timeline · 4 updates
  1. identified Apr 01, 2026, 11:09 PM UTC

    Audit Logs data has not been updated since March 30, 4:30pm Pacific. All reports are functional but will not reflect recent updates. The problem has been identified and the fix is running. No data has been lost, and we expect the system to take time to catch up. We will monitor progress and update status when we have an estimate of the time to complete.

  2. monitoring Apr 01, 2026, 11:31 PM UTC

    We estimate that it will take between 6-7 hours for the system to have all data up to date. Progress will continue to be monitored, and we will update status regularly.

  3. monitoring Apr 02, 2026, 02:32 AM UTC

    Processing the data backlog took less time than expected. All data in audit logs should be nearly up to date, and will be completely up to date soon.

  4. resolved Apr 02, 2026, 02:39 AM UTC

    All data in audit logs is now up to date.

Read the full incident report →

Critical March 26, 2026

Pulse Surveys Unavailable

Detected by Pingoru
Mar 26, 2026, 05:29 PM UTC
Resolved
Mar 26, 2026, 06:45 PM UTC
Duration
1h 15m
Affected: Kantata Pulse
Timeline · 4 updates
  1. investigating Mar 26, 2026, 05:29 PM UTC

    We are currently aware of an issue that is preventing Pulse surveys from loading and are actively working on a solution.

  2. identified Mar 26, 2026, 05:42 PM UTC

    We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

  3. monitoring Mar 26, 2026, 05:48 PM UTC

    We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

  4. resolved Mar 26, 2026, 06:45 PM UTC

    This incident has been resolved. Thank you for your patience!

Read the full incident report →

Minor January 14, 2026

Elevated Errors

Detected by Pingoru
Jan 14, 2026, 03:41 PM UTC
Resolved
Jan 14, 2026, 06:25 PM UTC
Duration
2h 44m
Affected: Kantata OX ApplicationKantata OX M-BridgeKantata OX APISmart Upload ManagerKantata Connect
Timeline · 8 updates
  1. investigating Jan 14, 2026, 03:41 PM UTC

    We’re noticing a higher number of errors than usual in Kantata OX. We’re working to resolve this as quickly as possible. Thanks for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

  2. investigating Jan 14, 2026, 04:17 PM UTC

    We’re continuing to investigate the issue and working to resolve this as quickly as possible. Thank you for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

  3. investigating Jan 14, 2026, 04:24 PM UTC

    We are continuing to investigate this issue.

  4. identified Jan 14, 2026, 04:29 PM UTC

    The issue has been identified and a fix is being implemented. Thank you for your patience while we work to resolve this issue.

  5. monitoring Jan 14, 2026, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. investigating Jan 14, 2026, 04:57 PM UTC

    We are continuing to observe elevated error rates. We're continuing to work to resolve this as quickly as possible. Thank you for your patience!

  7. monitoring Jan 14, 2026, 05:53 PM UTC

    We have identified the issue and deployed a fix. Error rates are now decreasing and we will continue to monitor performance and errors until returning to normal operation. Thank you for your patience as we work to fully resolve this.

  8. resolved Jan 14, 2026, 06:25 PM UTC

    This incident has been resolved. Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error rates and may need to be manually re-enabled.

Read the full incident report →

Notice December 16, 2025

Performance Issue

Detected by Pingoru
Dec 16, 2025, 05:42 PM UTC
Resolved
Dec 16, 2025, 07:34 PM UTC
Duration
1h 51m
Affected: Kantata OX ApplicationKantata OX APIMavenpageSmart Upload Manager
Timeline · 5 updates
  1. investigating Dec 16, 2025, 05:42 PM UTC

    We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

  2. investigating Dec 16, 2025, 06:00 PM UTC

    Site load times have returned to normal.

  3. identified Dec 16, 2025, 06:20 PM UTC

    We have identified the issue and we are working on a fix for it.

  4. monitoring Dec 16, 2025, 06:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 16, 2025, 07:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 21, 2025

Elevated Kantata AI Errors

Detected by Pingoru
Nov 21, 2025, 12:44 AM UTC
Resolved
Nov 26, 2025, 02:44 AM UTC
Duration
5d 1h
Affected: Kantata OX Application
Timeline · 5 updates
  1. investigating Nov 21, 2025, 12:44 AM UTC

    We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

  2. identified Nov 21, 2025, 05:30 PM UTC

    We’ve found the underlying cause of the problem to be an issue with one of our AI sub-processors and are now working on a fix.

  3. identified Nov 24, 2025, 05:31 PM UTC

    We are continuing to work on a fix for the issue with one of our AI sub-processors. Thank you for your patience.

  4. monitoring Nov 26, 2025, 12:40 AM UTC

    We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

  5. resolved Nov 26, 2025, 02:44 AM UTC

    This incident has been resolved. Thank you for your patience!

Read the full incident report →

Critical October 29, 2025

Insights Pipeline is Down

Detected by Pingoru
Oct 29, 2025, 06:28 PM UTC
Resolved
Oct 29, 2025, 08:05 PM UTC
Duration
1h 36m
Affected: Kantata OX Insights
Timeline · 6 updates
  1. identified Oct 29, 2025, 06:28 PM UTC

    Our Business Intelligence Partner is currently offline, they are undergoing emergency maintenance. We are continuing to monitor the situation.

  2. identified Oct 29, 2025, 06:35 PM UTC

    Our Business Intelligence Partner has identified the issue and they are working on a fix.

  3. identified Oct 29, 2025, 07:04 PM UTC

    Our Business Intelligence Partner is working on a fix for this issue. We are continuing to monitor the situation.

  4. identified Oct 29, 2025, 07:13 PM UTC

    The issue has been resolved, and Insights reports are now accessible. Data refreshes will be resumed when we have confirmed those systems are accessible.

  5. monitoring Oct 29, 2025, 07:29 PM UTC

    Our BI partner has confirmed that all systems are operational. Data refreshes are resumed, and we expect all data to be up to date within an hour.

  6. resolved Oct 29, 2025, 08:05 PM UTC

    Data refreshes have completed for all accounts, and Insights reports will reflect up to date data. Thank you for your patience regarding this issue.

Read the full incident report →

Critical October 20, 2025

Smart Upload Manager connectivity issues

Detected by Pingoru
Oct 20, 2025, 04:04 PM UTC
Resolved
Oct 20, 2025, 07:13 PM UTC
Duration
3h 9m
Affected: Smart Upload Manager
Timeline · 4 updates
  1. investigating Oct 20, 2025, 04:04 PM UTC

    We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.

  2. identified Oct 20, 2025, 04:20 PM UTC

    Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.

  3. monitoring Oct 20, 2025, 06:02 PM UTC

    The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

  4. resolved Oct 20, 2025, 07:13 PM UTC

    The incident is now resolved. Thank you for your patience.

Read the full incident report →

Critical September 16, 2025

Custom KantataPages Outage

Detected by Pingoru
Sep 16, 2025, 04:24 AM UTC
Resolved
Sep 16, 2025, 04:04 PM UTC
Duration
11h 40m
Affected: Kantata OX ApplicationKantata OX API
Timeline · 4 updates
  1. investigating Sep 16, 2025, 04:24 AM UTC

    We are currently investigating this issue.

  2. identified Sep 16, 2025, 04:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 16, 2025, 04:49 AM UTC

    We have confirmed that the issue is with our cloud provider. We have reached out to their support team to resolve the issue but expect it may take up to 24 hours to resolve completely.

  4. resolved Sep 16, 2025, 04:04 PM UTC

    This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

Read the full incident report →

Major August 6, 2025

Time Approval Performance

Detected by Pingoru
Aug 06, 2025, 04:55 PM UTC
Resolved
Aug 06, 2025, 07:34 PM UTC
Duration
2h 38m
Affected: Kantata OX ApplicationKantata OX API
Timeline · 7 updates
  1. investigating Aug 06, 2025, 04:55 PM UTC

    We are currently noticing an issue in accessing Time Approvals. We appreciate your patience as we investigate this issue.

  2. investigating Aug 06, 2025, 05:27 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 06, 2025, 06:04 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 06, 2025, 06:17 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Aug 06, 2025, 07:19 PM UTC

    We are still in the process of implementing the fix for this issue.

  6. monitoring Aug 06, 2025, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 06, 2025, 07:34 PM UTC

    This incident has been resolved and Time Approvals are now accessible.

Read the full incident report →

Minor July 9, 2025

Pulse Service Degraded

Detected by Pingoru
Jul 09, 2025, 03:56 PM UTC
Resolved
Jul 09, 2025, 06:00 PM UTC
Duration
2h 4m
Affected: Kantata OX ApplicationKantata Pulse
Timeline · 4 updates
  1. investigating Jul 09, 2025, 03:56 PM UTC

    Question Sets Beta configuration page is currently unavailable, no data loss is expected, this is only impacting a limited subset of Pulse customers.

  2. identified Jul 09, 2025, 04:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 09, 2025, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2025, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2025

Visual Issues with Timesheets and Other Pages

Detected by Pingoru
Jul 07, 2025, 05:00 PM UTC
Resolved
Jul 07, 2025, 06:11 PM UTC
Duration
1h 11m
Affected: Kantata OX Application
Timeline · 4 updates
  1. investigating Jul 07, 2025, 05:00 PM UTC

    We are investigating reports of visual issues with timesheets and other parts of the application.

  2. identified Jul 07, 2025, 05:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 07, 2025, 06:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 07, 2025, 06:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 2, 2025

Pulse Surveys Not Delivered for Past Two Weeks

Detected by Pingoru
Jul 02, 2025, 09:09 PM UTC
Resolved
Jul 02, 2025, 09:26 PM UTC
Duration
17m
Affected: Kantata OX ApplicationKantata OX APIMavenpageSmart Upload ManagerKantata Pulse
Timeline · 2 updates
  1. investigating Jul 02, 2025, 09:09 PM UTC

    We are investigating why pulse surveys have not been delivered for the past two weeks. No data has been lost. We appreciate your patience as we investigate this issue.

  2. resolved Jul 02, 2025, 09:26 PM UTC

    Pulse surveys are now being sent out. This incident has been resolved.

Read the full incident report →

Minor June 17, 2025

In-app support chat slow performance

Detected by Pingoru
Jun 17, 2025, 04:26 PM UTC
Resolved
Jun 17, 2025, 06:35 PM UTC
Duration
2h 9m
Affected: Kantata OX Application
Timeline · 3 updates
  1. investigating Jun 17, 2025, 04:26 PM UTC

    Our in-app support live chat may get stuck loading. While we investigate and resolve this issue, please use our portal directly if you need to contact support https://mavenexchange.mavenlink.com/s/client-support.

  2. monitoring Jun 17, 2025, 05:29 PM UTC

    We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

  3. resolved Jun 17, 2025, 06:35 PM UTC

    This incident has been resolved. Thank you for your patience!

Read the full incident report →