Mavenlink incident

In-app support chat slow performance

Minor Resolved View vendor source →

Mavenlink experienced a minor incident on June 17, 2025 affecting Kantata OX Application, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 04:26 PM UTC
Resolved
Jun 17, 2025, 06:35 PM UTC
Duration
2h 9m
Detected by Pingoru
Jun 17, 2025, 04:26 PM UTC

Affected components

Kantata OX Application

Update timeline

  1. investigating Jun 17, 2025, 04:26 PM UTC

    Our in-app support live chat may get stuck loading. While we investigate and resolve this issue, please use our portal directly if you need to contact support https://mavenexchange.mavenlink.com/s/client-support.

  2. monitoring Jun 17, 2025, 05:29 PM UTC

    We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

  3. resolved Jun 17, 2025, 06:35 PM UTC

    This incident has been resolved. Thank you for your patience!