Mavenlink experienced a critical incident on October 20, 2025 affecting Smart Upload Manager, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Smart Upload Manager
Update timeline
- investigating Oct 20, 2025, 04:04 PM UTC
We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.
- identified Oct 20, 2025, 04:20 PM UTC
Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.
- monitoring Oct 20, 2025, 06:02 PM UTC
The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.
- resolved Oct 20, 2025, 07:13 PM UTC
The incident is now resolved. Thank you for your patience.