Mavenlink incident

Insights Dashboards Inaccessible for some Accounts

Major Resolved View vendor source →

Mavenlink experienced a major incident on April 30, 2026 affecting Kantata OX Insights and Kantata OX Audit Logs, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 11:01 PM UTC
Resolved
May 01, 2026, 02:17 AM UTC
Duration
3h 15m
Detected by Pingoru
Apr 30, 2026, 11:01 PM UTC

Affected components

Kantata OX InsightsKantata OX Audit Logs

Update timeline

  1. investigating Apr 30, 2026, 11:01 PM UTC

    We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

  2. investigating May 01, 2026, 12:08 AM UTC

    Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.

  3. resolved May 01, 2026, 02:17 AM UTC

    The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.