Mavenlink incident

Pulse Service Degraded

Minor Resolved View vendor source →

Mavenlink experienced a minor incident on July 9, 2025 affecting Kantata OX Application and Kantata Pulse, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 03:56 PM UTC
Resolved
Jul 09, 2025, 06:00 PM UTC
Duration
2h 4m
Detected by Pingoru
Jul 09, 2025, 03:56 PM UTC

Affected components

Kantata OX ApplicationKantata Pulse

Update timeline

  1. investigating Jul 09, 2025, 03:56 PM UTC

    Question Sets Beta configuration page is currently unavailable, no data loss is expected, this is only impacting a limited subset of Pulse customers.

  2. identified Jul 09, 2025, 04:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 09, 2025, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2025, 06:00 PM UTC

    This incident has been resolved.