Mavenlink experienced a critical incident on April 21, 2026 affecting Kantata OX Insights and Kantata OX API, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 21, 2026, 12:17 PM UTC
We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.
- identified Apr 21, 2026, 12:38 PM UTC
We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!
- monitoring Apr 21, 2026, 01:13 PM UTC
We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.
- monitoring Apr 21, 2026, 01:14 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 21, 2026, 01:24 PM UTC
This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!