Matillion Outage History

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Matillion had 33 outages in the last 2 years totaling 145h 49m of downtime — averaging 1.4 incidents per month.

There were 33 Matillion outages since June 19, 2025 totaling 145h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.matillion.com

Minor June 10, 2026

OData component failure

Detected by Pingoru
Jun 10, 2026, 08:49 AM UTC
Resolved
Jun 11, 2026, 07:30 AM UTC
Duration
22h 41m
Affected: DesignerDesigner
Timeline · 3 updates
  1. identified Jun 10, 2026, 08:49 AM UTC

    We are currently investigating errors in the OData component for useidurl parameters.

  2. monitoring Jun 10, 2026, 10:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 07:30 AM UTC

    This incident has been resolved

Read the full incident report →

Notice May 27, 2026

Intermittent UI issue impacting navigation into Maia Foundation due to loading new frontend services (Designer, Obs Dash, Project Explorer), causing ChunkLoadError and “Something went wrong” messages.

Detected by Pingoru
May 27, 2026, 01:26 PM UTC
Resolved
May 27, 2026, 07:43 PM UTC
Duration
6h 16m
Affected: HubDesignerDesignerDesigner
Timeline · 4 updates
  1. investigating May 27, 2026, 01:26 PM UTC

    We are currently investigating this issue.

  2. identified May 27, 2026, 01:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 27, 2026, 07:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 27, 2026, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 7, 2026

Temporary Issue with GitHub Integration in AU Region

Detected by Pingoru
May 07, 2026, 07:05 PM UTC
Resolved
May 07, 2026, 09:22 PM UTC
Duration
2h 17m
Timeline · 4 updates
  1. investigating May 07, 2026, 07:05 PM UTC

    We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time. What's affected: GitHub-backed repositories cannot be set up or linked Bitbucket integrations are also impacted Issue is specific to the AU region only What we're doing: Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made. What you can do: If you need immediate access to repository integrations, please consider using our other regional deployments temporarily. We apologise for the inconvenience and appreciate your patience as we resolve this issue. For questions or concerns, please contact our support team.

  2. identified May 07, 2026, 07:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2026, 09:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 09:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Pipeline Access Failure

Detected by Pingoru
Apr 27, 2026, 02:04 PM UTC
Resolved
Apr 27, 2026, 02:56 PM UTC
Duration
52m
Affected: DesignerDesigner
Timeline · 3 updates
  1. investigating Apr 27, 2026, 02:04 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 27, 2026, 02:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 27, 2026, 02:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 21, 2026

Pipeline: : Instability in Pipeline Execution Steps

Detected by Pingoru
Apr 21, 2026, 10:51 AM UTC
Resolved
Apr 21, 2026, 11:20 AM UTC
Duration
29m
Affected: Pipeline ExecutionPipeline Execution
Timeline · 7 updates
  1. investigating Apr 21, 2026, 10:51 AM UTC

    We are currently investigating this issue

  2. investigating Apr 21, 2026, 10:52 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 21, 2026, 10:54 AM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 21, 2026, 10:55 AM UTC

    We are continuing to investigate this issue.

  5. identified Apr 21, 2026, 11:04 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Apr 21, 2026, 11:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Apr 21, 2026, 11:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 9, 2026

Git authentication issue with Azure

Detected by Pingoru
Apr 09, 2026, 08:56 AM UTC
Resolved
Apr 09, 2026, 09:02 AM UTC
Duration
6m
Affected: DesignerDesigner
Timeline · 2 updates
  1. identified Apr 09, 2026, 08:56 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 09, 2026, 09:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 11, 2026

Issues Creating Custom OAuths

Detected by Pingoru
Mar 11, 2026, 06:08 PM UTC
Resolved
Mar 11, 2026, 09:13 PM UTC
Duration
3h 4m
Timeline · 3 updates
  1. investigating Mar 11, 2026, 06:08 PM UTC

    We are currently investigating this issue.

  2. identified Mar 11, 2026, 06:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 11, 2026, 09:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Designer: Timeouts in Component Parameters or Options Configuration

Detected by Pingoru
Mar 04, 2026, 03:03 PM UTC
Resolved
Mar 05, 2026, 10:33 AM UTC
Duration
19h 30m
Affected: Designer
Timeline · 3 updates
  1. investigating Mar 04, 2026, 03:03 PM UTC

    We are currently investigating this incident

  2. monitoring Mar 04, 2026, 04:20 PM UTC

    The initial issue has been mitigated. We are continuing to monitor and work towards full resolution

  3. resolved Mar 05, 2026, 10:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 16, 2026

Ongoing platform instability impacting design and runtime of pipelines

Detected by Pingoru
Feb 16, 2026, 04:27 PM UTC
Resolved
Feb 16, 2026, 05:12 PM UTC
Duration
45m
Affected: Agent ManagerAgent ManagerAgentsAgentsDesignerDesignerSchedulerPipeline ExecutionPipeline ExecutionScheduler
Timeline · 4 updates
  1. investigating Feb 16, 2026, 04:27 PM UTC

    We're currently investigating an issue leading to instability in the platform, impacting both design and runtime in both regions

  2. investigating Feb 16, 2026, 04:46 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 16, 2026, 04:47 PM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 16, 2026, 05:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 20, 2026

Agent gateway down

Detected by Pingoru
Jan 20, 2026, 11:37 AM UTC
Resolved
Jan 20, 2026, 11:55 AM UTC
Duration
17m
Affected: Agent ManagerAgent Manager
Timeline · 2 updates
  1. investigating Jan 20, 2026, 11:37 AM UTC

    We are currently investigating an issue with Agent gateway causing validation and agent availability issues

  2. resolved Jan 20, 2026, 11:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 19, 2026

Matillion Hosted Agent - intermittent unknown status

Detected by Pingoru
Jan 19, 2026, 08:39 AM UTC
Resolved
Jan 20, 2026, 12:17 PM UTC
Duration
1d 3h
Affected: AgentsAgents
Timeline · 2 updates
  1. investigating Jan 19, 2026, 08:39 AM UTC

    We are currently investigating an issue where Matillion Hosted Agents are going into an unknown status, preventing pipeline execution.

  2. resolved Jan 20, 2026, 12:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025

Issues Spinning Up New Agents via Azure ARM Template

Detected by Pingoru
Dec 18, 2025, 06:20 PM UTC
Resolved
Dec 19, 2025, 12:06 PM UTC
Duration
17h 45m
Affected: Agent ManagerAgent Manager
Timeline · 3 updates
  1. investigating Dec 18, 2025, 06:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 18, 2025, 10:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2025, 12:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025

Scheduled Pipelines not triggering

Detected by Pingoru
Dec 08, 2025, 07:10 PM UTC
Resolved
Dec 08, 2025, 08:41 PM UTC
Duration
1h 30m
Affected: SchedulerScheduler
Timeline · 2 updates
  1. investigating Dec 08, 2025, 07:10 PM UTC

    We are currently investigating this issue, it is impacting all Schedules

  2. resolved Dec 08, 2025, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 8, 2025

Intermittent issue with pipeline executions

Detected by Pingoru
Dec 08, 2025, 09:17 AM UTC
Resolved
Dec 09, 2025, 09:40 AM UTC
Duration
1d
Affected: Pipeline ExecutionPipeline Execution
Timeline · 3 updates
  1. investigating Dec 08, 2025, 09:17 AM UTC

    Potential degradation of pipeline executions, impacting both schedule and manual runs. The situations is being actively investigated.

  2. identified Dec 08, 2025, 11:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 09, 2025, 09:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 5, 2025

Authentication issues impacting login into Designer and Hub

Detected by Pingoru
Dec 05, 2025, 11:24 AM UTC
Resolved
Dec 05, 2025, 12:31 PM UTC
Duration
1h 6m
Affected: Hub
Timeline · 3 updates
  1. investigating Dec 05, 2025, 11:24 AM UTC

    Matillion is currently investigating issues with logging into Designer and the Hub. Any scheduled pipeline will not be impacted during this incident.

  2. identified Dec 05, 2025, 11:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 05, 2025, 12:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2025

Private link unavailability

Detected by Pingoru
Dec 03, 2025, 11:45 AM UTC
Resolved
Dec 03, 2025, 11:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 03, 2025, 11:45 AM UTC

    Customers with private links may have noticed unavailability briefly, issue has since been resolved.

Read the full incident report →

Minor November 18, 2025

Third party system outage impacting Public API access only

Detected by Pingoru
Nov 18, 2025, 01:47 PM UTC
Resolved
Nov 18, 2025, 03:11 PM UTC
Duration
1h 24m
Affected: DesignerDesigner
Timeline · 2 updates
  1. identified Nov 18, 2025, 01:47 PM UTC

    A third party is experiencing an ongoing incident that is causing our public API to return intermittent 500 errors. This will not impact any scheduled or design-time activities happening within the user interface.

  2. resolved Nov 18, 2025, 03:11 PM UTC

    The third party has resolved their ongoing incident. The public API is now functioning as intended.

Read the full incident report →

Notice November 13, 2025

We’ve noticed unusually high traffic on certain endpoints, which could potentially cause pipeline failures.

Detected by Pingoru
Nov 13, 2025, 02:32 PM UTC
Resolved
Nov 13, 2025, 06:04 PM UTC
Duration
3h 32m
Affected: Pipeline ObservabilityAgentsAgentsPipeline ExecutionPipeline Execution
Timeline · 3 updates
  1. investigating Nov 13, 2025, 02:32 PM UTC

    We are currently investigating this issue.

  2. identified Nov 13, 2025, 03:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 13, 2025, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Login Issues with Matillion Hub

Detected by Pingoru
Oct 20, 2025, 10:13 AM UTC
Resolved
Oct 20, 2025, 12:31 PM UTC
Duration
2h 17m
Affected: Hub
Timeline · 5 updates
  1. monitoring Oct 20, 2025, 10:13 AM UTC

    Starting from approximately 08:00 BST, some customers may experience errors or been unable to log in to the Matillion Hub. We are investigating this and partial service has been restored currently

  2. monitoring Oct 20, 2025, 11:01 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 11:15 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 12:03 PM UTC

    We are continue to monitor for any further issues.

  5. resolved Oct 20, 2025, 12:31 PM UTC

    This incident is now resolved

Read the full incident report →

Notice October 15, 2025

Degrade Pipeline Execution in both US and EU

Detected by Pingoru
Oct 15, 2025, 06:34 PM UTC
Resolved
Oct 15, 2025, 08:30 PM UTC
Duration
1h 55m
Affected: Pipeline ExecutionPipeline Execution
Timeline · 2 updates
  1. investigating Oct 15, 2025, 06:34 PM UTC

    We are investigating the issue.

  2. resolved Oct 15, 2025, 08:30 PM UTC

    This incident has been resolved.

Read the full incident report →