Matillion incident

Temporary Issue with GitHub Integration in AU Region

Minor Resolved View vendor source →

Matillion experienced a minor incident on May 5, 2026, lasting 20h 44m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 09:56 AM UTC
Resolved
May 06, 2026, 06:40 AM UTC
Duration
20h 44m
Detected by Pingoru
May 05, 2026, 09:56 AM UTC

Update timeline

  1. identified May 05, 2026, 09:56 AM UTC

    We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time. What's affected: GitHub-backed repositories cannot be set up or linked Bitbucket integrations are also impacted Issue is specific to the AU region only What we're doing: Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made. What you can do: If you need immediate access to repository integrations, please consider using our other regional deployments temporarily. We apologise for the inconvenience and appreciate your patience as we resolve this issue. For questions or concerns, please contact our support team.

  2. monitoring May 05, 2026, 10:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified May 05, 2026, 10:46 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 05, 2026, 11:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 06, 2026, 06:40 AM UTC

    This incident has been resolved.