Marqeta incident

Possible Visa Outage Affecting Digital Wallet Tokens

Critical Resolved View vendor source →

Marqeta experienced a critical incident on August 7, 2025 affecting Digital Wallets & Tokenization, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 08:21 PM UTC
Resolved
Aug 08, 2025, 12:13 AM UTC
Duration
3h 52m
Detected by Pingoru
Aug 07, 2025, 08:21 PM UTC

Affected components

Digital Wallets & Tokenization

Update timeline

  1. investigating Aug 07, 2025, 08:21 PM UTC

    Our engineers have detected a possible Visa outage. Cardholders may not be able to provision their digital wallet token on the Visa network. We are investigating and awaiting confirmation from Visa.

  2. investigating Aug 07, 2025, 09:33 PM UTC

    Case priority has been raised with Visa, and Visa's support team confirmed engagement to resolve the issue

  3. identified Aug 07, 2025, 11:06 PM UTC

    Visa confirmed issue identification and currently Visa's support team are working on mitigating the issue from their side.

  4. resolved Aug 08, 2025, 12:13 AM UTC

    Visa has confirmed resolution. Cardholders should no longer be experiencing issues.