Marqeta incident

Marqeta customers experienced STIPs on all card Networks

Major Resolved View vendor source →

Marqeta experienced a major incident on August 11, 2025 affecting Core API, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 04:40 PM UTC
Resolved
Aug 11, 2025, 10:58 PM UTC
Duration
6h 17m
Detected by Pingoru
Aug 11, 2025, 04:40 PM UTC

Affected components

Core API

Update timeline

  1. identified Aug 11, 2025, 05:17 PM UTC

    at 09:40, Marqeta support team observed brief issue caused increase for STIPs for our customers, support teams are currently investigating

  2. monitoring Aug 11, 2025, 07:11 PM UTC

    The issue last occurred at 10:17, and currently Support team investigating the RCA

  3. resolved Aug 11, 2025, 10:58 PM UTC

    The Marqeta team have determined that the issue was isolated to a third party provider - we have confirmed that it has been resolved.