Marqeta incident

Marqeta customers experienced issue caused brief STIPs increase on Visa & Pulse Network

Notice Resolved View vendor source →

Marqeta experienced a notice incident on August 20, 2025 affecting Core API, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 07:59 PM UTC
Resolved
Aug 21, 2025, 12:27 AM UTC
Duration
4h 28m
Detected by Pingoru
Aug 20, 2025, 07:59 PM UTC

Affected components

Core API

Update timeline

  1. identified Aug 20, 2025, 07:59 PM UTC

    At 12:30 PM PDT, Marqeta support team observed brief issue caused increase for STIPs for our customers, issue is currently stable and support teams are currently investigating.

  2. monitoring Aug 20, 2025, 09:28 PM UTC

    Support team isolated that the issue was due to a brief networking issue from 3rd party side that lasted for 2 minutes causing the spike observed, and case is currently under monitoring to ensure stability.

  3. resolved Aug 21, 2025, 12:27 AM UTC

    Marqeta has confirmation from the third party that the issue was isolated and is resolved.