Marqeta incident

Marqeta customers might observed an degradation in settlement and clearing processes in Visa Network

Notice Resolved View vendor source →

Marqeta experienced a notice incident on August 27, 2025 affecting Payment Processing and Reporting & Analytics, lasting 19h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 10:04 PM UTC
Resolved
Aug 28, 2025, 05:09 PM UTC
Duration
19h 4m
Detected by Pingoru
Aug 27, 2025, 10:04 PM UTC

Affected components

Payment ProcessingReporting & Analytics

Update timeline

  1. monitoring Aug 27, 2025, 10:04 PM UTC

    At 09:00 PDT Marqeta observed a technical issue from Visa side that is disturbing the communication of the clearing & settlement files. Visa resent the files and Marqeta support team is currently processing them and monitoring to ensure stability

  2. resolved Aug 28, 2025, 05:09 PM UTC

    Marqeta proceeded files successfully and no abnormality detected during the monitoring period.