Marqeta experienced a minor incident on August 25, 2025 affecting Core API, lasting 12d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Core API
Update timeline
- identified Aug 25, 2025, 06:25 PM UTC
At 07:44 PDT, Marqeta support team observed a DB issue that may cause difficulties for some customers when viewing transaction history for transactions declined with “BLOCKED_MERCHANT_BY_CARDHOLDER” reason code via GET /transactions API. A hot fix from Marqeta side is currently in progress and will be released and deployed today.
- monitoring Aug 26, 2025, 09:40 PM UTC
Engineers have identified and resolved the DB issue. Data remediation is underway.
- resolved Sep 07, 2025, 01:30 PM UTC
The DB issue should be be resolved for affected customers.