Marqeta incident

Mastercard network experiencing challenges resulting in intermittent STIPs

Minor Resolved View vendor source →

Marqeta experienced a minor incident on October 5, 2025 affecting Payment Processing, lasting 8h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2025, 05:08 AM UTC
Resolved
Oct 05, 2025, 01:37 PM UTC
Duration
8h 29m
Detected by Pingoru
Oct 05, 2025, 05:08 AM UTC

Affected components

Payment Processing

Update timeline

  1. investigating Oct 05, 2025, 05:08 AM UTC

    Marqeta engineers were alerted by our monitors to a challenge with debit transactions resulting in intermittent STIPs for our customer on the Mastercard network. A response team is engaged and is working with Mastercard to isolate the source of the challenge.

  2. monitoring Oct 05, 2025, 05:23 AM UTC

    Marqeta engineers have observed that the number of STIPs that are occurring has returned to normal levels. We are engaged with Mastercard to understand the rot cause. We will continue to monitor.

  3. resolved Oct 05, 2025, 01:37 PM UTC

    This incident has been resolved.