Ongoing since 01:42 PM UTC, affecting Reporting & Analytics and Webhooks.
We observed delayed batches being delivered on our side starting at 05:55 PT, and the outstanding clearing files for the affected programs have since been received and processed. Delivery delays have shortened from several hours to roughly one to two hours. Marqeta teams will keep monitoring the remaining scheduled batches, to confirm that delivery long term stability. We will also follow up with Visa to obtain the root cause. We will post another update once we have confirmed stability.
Affected components
Update timeline
- investigating Nov 10, 2026, 01:42 PM UTC
We are currently experiencing delays in the processing of Visa clearing files caused by an issue with Visa's upstream file delivery. Customers with Visa programs may see delays in clearing-related customer reports and clearing webhooks for affected batches. Our teams are actively engaging Visa to understand and resolve the delay. We will share another update as soon as more information is available.
- monitoring Nov 10, 2026, 02:18 PM UTC
We observed delayed batches being delivered on our side starting at 05:55 PT, and the outstanding clearing files for the affected programs have since been received and processed. Delivery delays have shortened from several hours to roughly one to two hours. Marqeta teams will keep monitoring the remaining scheduled batches, to confirm that delivery long term stability. We will also follow up with Visa to obtain the root cause. We will post another update once we have confirmed stability.
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