Mariana Tek incident

Slow Response Times

Minor Vendor's status page →

Resolved after 4 hours 52 minutes, affecting Admin API and Admin and 1 more, on October 23, 2021.

investigating Oct 23, 2021, 05:52 PM UTC

We are continuing to investigate this issue.

Started
Oct 23, 2021, 03:51 PM UTC
Resolved
Oct 23, 2021, 08:44 PM UTC
Duration
4h 52m
Detected by Pingoru
Oct 23, 2021, 03:51 PM UTC

Affected components

Admin APIAdminCustomer APIAndroid Mobile AppiOS Mobile AppWeb Integrations

Update timeline

  1. investigating Oct 23, 2021, 03:51 PM UTC

    We are experiencing elevated response times for all applications and the API. The engineering team is investigating the issue.

  2. investigating Oct 23, 2021, 03:51 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 23, 2021, 05:52 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 23, 2021, 08:44 PM UTC

    This incident has been resolved. System performance should be stabilized.

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