Mariana Tek incident

502 Bad Gateway Error: Insights 9/12/26

Resolved after 20 hours 44 minutes, affecting Insights, on September 13, 2026.

resolved Sep 14, 2026, 02:29 PM UTC

Insights has now been restored and is fully accessible within the Mariana Tek system.

Started
Sep 13, 2026, 05:45 PM UTC
Resolved
Sep 14, 2026, 02:29 PM UTC
Duration
20h 44m
Detected by Pingoru
Sep 13, 2026, 05:45 PM UTC

Affected components

Insights

Update timeline

  1. identified Sep 13, 2026, 05:45 PM UTC

    We are currently experiencing an outage from a third party provider that is affecting our Insights Dashboards from loading. Our team is in communication with the hosting provider to resolve the issue as quickly as possible. Please note that this outage is isolated to the Insights product only - all other reporting features within Mariana Tek remain fully accessible.

  2. resolved Sep 14, 2026, 02:29 PM UTC

    Insights has now been restored and is fully accessible within the Mariana Tek system.

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