Mariana Tek Outage History
Mariana Tek is up right nowPingoru has recorded 34 incidents for Mariana Tek: 7 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 8 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 21 of 744 (3%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 25 of 720 (3%) |
| October 2026 | 0 | 0 of 517 (0%) |
Incidents, newest first
Notice September 29, 2026 Some Membership Renewals Did Not Process 3h 54m Membership Renewals
Started Sep 29, 2026, 12:58 PM UTC· resolved Sep 29, 2026, 04:52 PM UTC
- investigating Sep 29, 2026, 12:58 PM UTC
We are investigating an issue where some memberships scheduled to renew overnight were not processed as expected. Our team is actively working to identify the cause and assess the scope of impact. Studios may notice some memberships that were scheduled to renew remain pending, which may prevent affected clients from booking classes. We will provide further updates as we continue our investigation.
- identified Sep 29, 2026, 01:32 PM UTC
We have identified the cause of the issue affecting membership renewal that failed to process overnight. Our team is implementing corrective actions and evaluating any impacted memberships to ensure renewals are processed appropriately.
- identified Sep 29, 2026, 02:41 PM UTC
Some memberships scheduled to renew overnight did not process as expected, which may impact clients' ability to book classes. The Engineering team continues to investigate this issue. We continue to actively work towards resolution and expect to provide another update within the hour.
- monitoring Sep 29, 2026, 03:42 PM UTC
Our engineering team has deployed a fix and membership renewals should begin processing momentarily. We are continuing to monitor and will confirm once all renewals have processed.
- resolved Sep 29, 2026, 04:52 PM UTC
Our engineering team has confirmed that all membership renewals have now finished renewing. Our team will continue to monitor throughout the day to ensure system stability.
Notice September 13, 2026 502 Bad Gateway Error: Insights 9/12/26 20h 44m Insights
Started Sep 13, 2026, 05:45 PM UTC· resolved Sep 14, 2026, 02:29 PM UTC
- identified Sep 13, 2026, 05:45 PM UTC
We are currently experiencing an outage from a third party provider that is affecting our Insights Dashboards from loading. Our team is in communication with the hosting provider to resolve the issue as quickly as possible. Please note that this outage is isolated to the Insights product only - all other reporting features within Mariana Tek remain fully accessible.
- resolved Sep 14, 2026, 02:29 PM UTC
Insights has now been restored and is fully accessible within the Mariana Tek system.
Minor July 3, 2026 Service Degradation Across Mariana Tek Platforms 3h 9m Admin, Biz App, Android Mobile App, iOS Mobile App and 2 more
Started Jul 03, 2026, 03:05 PM UTC· resolved Jul 03, 2026, 06:15 PM UTC
- investigating Jul 03, 2026, 03:05 PM UTC
We are currently investigating an issue affecting Mariana Tek Admin, Web Integrations, Biz App and the Consumer App. Our team is actively working to identify the root cause and will provide an update as soon as more information becomes available.
- monitoring Jul 03, 2026, 04:59 PM UTC
The Engineering team has identified and addressed the cause of the degraded service. All affected applications have resumed normal operation, and we are continuing to monitor performance to ensure stability.
- resolved Jul 03, 2026, 06:15 PM UTC
The incident impacting Mariana Tek Admin, Web Integrations, Biz App and the Consumer App has been resolved. We appreciate your patience while we worked to restore service.
Notice July 2, 2026 Degraded Performance: Mariana Tek Admin July 1st 17h 45m Admin, Biz App, Android Mobile App, iOS Mobile App and 1 more
Started Jul 02, 2026, 01:47 AM UTC· resolved Jul 02, 2026, 07:33 PM UTC
- investigating Jul 02, 2026, 01:47 AM UTC
Our engineering team is aware of degraded performance in the current report of Mariana Tek's Admin pages and Apps. Engineering is actively investigating.
- identified Jul 02, 2026, 04:02 AM UTC
Engineering has identified root cause to the system slowness and should have a resolution very soon
- monitoring Jul 02, 2026, 04:29 AM UTC
Our engineering team have released some improvements and we are starting to see the system recover. We are continuing to monitor system health.
- monitoring Jul 02, 2026, 05:03 AM UTC
Our engineers have released the final improvements and we see the system speed returning to normal. We will continue to monitor over the next day.
- resolved Jul 02, 2026, 07:33 PM UTC
Our engineering team has been monitoring system performance and has not seen further errors since the improvements were rolled out.
Notice April 24, 2026 Insights Suite affected by Microsoft Server Outage 8h 16m Insights
Started Apr 24, 2026, 05:31 PM UTC· resolved Apr 25, 2026, 01:47 AM UTC
- identified Apr 24, 2026, 05:31 PM UTC
We’re aware of an issue affecting the loading of our Insights reports. One of our architecture component providers is experiencing technical difficulties due to a Microsoft server outage.
- resolved Apr 25, 2026, 01:47 AM UTC
We experienced an issue where Insights was not loading for some users, resulting in 502 errors. This was caused by a temporary outage with Microsoft Azure. The issue has now been resolved, and Insights is operating normally. We will continue to monitor to ensure stability.
Notice March 10, 2026 Issues Loading Insights 2h 5m Insights
Started Mar 10, 2026, 02:36 PM UTC· resolved Mar 10, 2026, 04:42 PM UTC
- investigating Mar 10, 2026, 02:36 PM UTC
We’re currently investigating an issue where Insights is not loading for some studios. Our team is actively working to identify the cause and will provide an update as soon as more information is available.
- resolved Mar 10, 2026, 04:42 PM UTC
Our engineers have resolved the root cause and Insights is back to full functionality.
Minor October 28, 2025 Degraded Performance: Web Integrations 1h 21m Web Integrations
Started Oct 28, 2025, 09:13 PM UTC· resolved Oct 28, 2025, 10:34 PM UTC
- investigating Oct 28, 2025, 09:13 PM UTC
We’re currently seeing slower-than-normal response times with Web Integrations. Our engineering team is actively monitoring the situation and investigating the root cause. We will continue to provide updates as we learn more and aim to resolve this as quickly as possible. Thank you for your patience and understanding.
- monitoring Oct 28, 2025, 09:44 PM UTC
Mariana Tek Web Integration response times have returned to normal. Our engineering team continues to actively monitor the system to ensure consistent performance. While functionality is fully restored, we’ll keep an eye on things and provide updates here.
- resolved Oct 28, 2025, 10:34 PM UTC
All services are operating normally, and we are monitoring performance to ensure continued reliability
Notice June 12, 2025 Admin not loading 35m Admin
Started Jun 12, 2025, 12:23 AM UTC· resolved Jun 12, 2025, 12:58 AM UTC
- investigating Jun 12, 2025, 12:23 AM UTC
We're currently experiencing an issue preventing Mariana Tek Admin from loading. Our Engineering team is working to investigate the cause.
- monitoring Jun 12, 2025, 12:32 AM UTC
The issue has been resolved and the Admin is now back online. Our Engineering team will continue to monitor the system to ensure ongoing stability
- resolved Jun 12, 2025, 12:58 AM UTC
The Mariana Tek Admin is now fully operational. All services are functioning as expected.
Minor February 6, 2025 Degraded Performance: Admin 35m Admin, Biz App, Android Mobile App, iOS Mobile App
Started Feb 06, 2025, 11:21 PM UTC· resolved Feb 06, 2025, 11:56 PM UTC
- investigating Feb 06, 2025, 11:21 PM UTC
We are currently experiencing system slowness that is impacting Mariana Tek Admin. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience.
- resolved Feb 06, 2025, 11:56 PM UTC
We have resolved this issue and the system has returned to full functionality
Notice December 10, 2024 Outage: Scheduling and End-User Transactional Pages 25m Web Integrations
Started Dec 10, 2024, 06:25 PM UTC· resolved Dec 10, 2024, 06:51 PM UTC
- investigating Dec 10, 2024, 06:25 PM UTC
We are currently investigating an issue where Web Integrations and MT tools are returning 404 errors. Our Engineering team is actively working to identify the root cause and resolve this as quickly as possible.
- resolved Dec 10, 2024, 06:51 PM UTC
Our engineering team has resolved this issue and Web Integrations have returned to full functionality
Minor November 23, 2024 System Slowness 1d 23h Admin API, Admin, Web Integrations
Started Nov 23, 2024, 03:44 PM UTC· resolved Nov 25, 2024, 03:00 PM UTC
- investigating Nov 23, 2024, 03:44 PM UTC
We are currently experiencing system slowness that is impacting Mariana Tek Admin and Web Integrations. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Nov 23, 2024, 03:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 23, 2024, 03:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 25, 2024, 03:00 PM UTC
This incident has been resolved.
Notice October 27, 2024 Insights Reporting Error 4h
Started Oct 27, 2024, 05:36 PM UTC· resolved Oct 27, 2024, 09:36 PM UTC
- identified Oct 27, 2024, 05:36 PM UTC
We’re currently aware of an issue affecting the loading of our Insights reports. One of our architecture component providers is experiencing technical difficulties. Our engineers are actively working with their team to resolve the issue.
- resolved Oct 27, 2024, 09:36 PM UTC
The issue affecting our Insights reports has been resolved with our provider and reports have returned to full functionality with no impact to data.