Resolved after 1 day 4 hours, affecting Admin API and Admin and 1 more, on December 7, 2022.
This incident is now resolved. We appreciate your patience, please contact our Support Team if you have any additional questions or concerns.
Affected components
Update timeline
- investigating Dec 07, 2022, 03:11 PM UTC
The Mariana Tek admin and biz app are currently experiencing system wide performance issues. Our Engineering team is actively investigating as a priority.
- investigating Dec 07, 2022, 03:31 PM UTC
We are continuing to investigate this issue.
- investigating Dec 07, 2022, 04:35 PM UTC
The Mariana Tek Engineering Team continues to investigate this issue and treating it with a priority.
- investigating Dec 07, 2022, 05:20 PM UTC
As we continue to prioritize this investigation, we want to communicate that studios may see delays in Mariana Tek transactional emails during this downgraded service.
- investigating Dec 07, 2022, 06:28 PM UTC
We continue our investigation at the highest priority.
- investigating Dec 07, 2022, 07:37 PM UTC
The Mariana Tek Engineering team is still investigating the downgraded performance as a top priority.
- monitoring Dec 08, 2022, 06:00 PM UTC
The Mariana Tek Engineering team has identified the root cause for the Degraded Performance issue and are actively monitoring the fix that has been implemented. Please reach out to [email protected] if you are seeing any issues with your system.
- resolved Dec 08, 2022, 07:52 PM UTC
This incident is now resolved. We appreciate your patience, please contact our Support Team if you have any additional questions or concerns.
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