Mariana Tek incident

Intermittent issues in admin reported for some users

Resolved after 1 hour 1 minute, affecting Admin, on January 31, 2024.

identified Jan 31, 2024, 01:09 PM UTC

The issue has been identified and a resolution is being implemented.

Started
Jan 31, 2024, 12:34 PM UTC
Resolved
Jan 31, 2024, 01:36 PM UTC
Duration
1h 1m
Detected by Pingoru
Jan 31, 2024, 12:34 PM UTC

Affected components

Admin

Update timeline

  1. investigating Jan 31, 2024, 12:34 PM UTC

    We are currently investigating reports of some buttons in admin not redirecting. In some rare cases, users have reported being unable to check customers in or convert guests. Our team is working on this as a priority, subscribe to the status page for further updates. If you experience this issue refreshing/reloading the page may enable you to continue.

  2. identified Jan 31, 2024, 01:09 PM UTC

    The issue has been identified and a resolution is being implemented.

  3. resolved Jan 31, 2024, 01:36 PM UTC

    This incident has been resolved.

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