Makeswift incident

Failed Requests in Builder Due To Upstream Dependency (Auth0) Outage

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Resolved on July 24, 2026.

resolved Jul 24, 2026, 11:00 AM UTC

This morning, we experienced failed requests in the builder. This did not affect sites or storefronts, only the builder, and only a subset of requests. It occurred because of an outage of our authentication provider, Auth0. https://status.auth0.com/incidents/3nq8fmgv47tg

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And 2 more: DigitalOcean, Cloudflare.

Started
Jul 24, 2026, 11:00 AM UTC
Resolved
Jul 24, 2026, 11:00 AM UTC
Duration
–
Detected by Pingoru
Jul 24, 2026, 11:00 AM UTC

Update timeline

  1. resolved Jul 24, 2026, 11:00 AM UTC

    This morning, we experienced failed requests in the builder. This did not affect sites or storefronts, only the builder, and only a subset of requests. It occurred because of an outage of our authentication provider, Auth0. https://status.auth0.com/incidents/3nq8fmgv47tg

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