Makeswift Outage History
Makeswift is up right nowPingoru has recorded 11 incidents for Makeswift: 11 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 1 | 3 of 720 (0%) |
| July 2026 | 2 | 0 of 744 (0%) |
| August 2026 | 2 | 1 of 744 (0%) |
| September 2026 | 1 | 4 of 720 (1%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 152 (0%) |
Incidents, newest first
Critical October 21, 2026 Increase in API Error Rate 8m Builder, API
Started Oct 21, 2026, 01:17 AM UTC· resolved Oct 21, 2026, 01:26 AM UTC
- investigating Oct 21, 2026, 01:17 AM UTC
We are currently investigating this issue.
- resolved Oct 21, 2026, 01:26 AM UTC
This incident has been resolved.
Minor September 15, 2026 Increase in API Error Rate 4h 7m Builder, API
Started Sep 15, 2026, 11:04 PM UTC· resolved Sep 16, 2026, 03:12 AM UTC
- investigating Sep 15, 2026, 11:04 PM UTC
We are currently investigating this issue.
- investigating Sep 15, 2026, 11:46 PM UTC
We are continuing to investigate this issue.
- identified Sep 16, 2026, 12:11 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 16, 2026, 01:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2026, 03:12 AM UTC
This incident has been resolved.
Major August 28, 2026 Makeswift builder unavailable for some legacy customers 57m API
Started Aug 28, 2026, 02:43 AM UTC· resolved Aug 28, 2026, 03:41 AM UTC
- investigating Aug 28, 2026, 02:43 AM UTC
We are currently investigating this issue.
- identified Aug 28, 2026, 02:56 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 28, 2026, 03:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 28, 2026, 03:41 AM UTC
This incident has been resolved.
Major August 5, 2026 Increase in API Error Rate –
Started Aug 05, 2026, 09:30 AM UTC· resolved Aug 05, 2026, 09:30 AM UTC
- resolved Aug 05, 2026, 09:30 AM UTC
An increase in traffic caused increased latency and error rates. The issue has stopped, however we will continue to investigate the root cause.
Notice July 24, 2026 Failed Requests in Builder Due To Upstream Dependency (Auth0) Outage –
Started Jul 24, 2026, 11:00 AM UTC· resolved Jul 24, 2026, 11:00 AM UTC
- resolved Jul 24, 2026, 11:00 AM UTC
This morning, we experienced failed requests in the builder. This did not affect sites or storefronts, only the builder, and only a subset of requests. It occurred because of an outage of our authentication provider, Auth0. https://status.auth0.com/incidents/3nq8fmgv47tg
Notice July 23, 2026 503s in API 1m
Started Jul 23, 2026, 12:15 PM UTC· resolved Jul 23, 2026, 12:17 PM UTC
- resolved Jul 23, 2026, 04:00 PM UTC
At 12:15:30 - 12:17:00, we saw a rise in 503s in our API. A deeper investigation of the root cause is still underway.
Minor June 11, 2026 API Experiencing Latency 3h 1m Builder, API
Started Jun 11, 2026, 04:43 PM UTC· resolved Jun 11, 2026, 07:45 PM UTC
- investigating Jun 11, 2026, 04:43 PM UTC
We are currently investigating this issue.
- investigating Jun 11, 2026, 07:44 PM UTC
We are continuing to investigate this issue.
- resolved Jun 11, 2026, 07:45 PM UTC
This incident has been resolved.
Notice May 20, 2026 Increase in API error rate 2h 7m API
Started May 20, 2026, 06:50 AM UTC· resolved May 20, 2026, 08:58 AM UTC
- investigating May 20, 2026, 06:50 AM UTC
We are currently investigating this issue.
- investigating May 20, 2026, 08:57 AM UTC
We had a large spike in traffic, which caused brief saturation of our Redis instance and database. We then identified a hole in our rate limiting (which has now been patched). A blog post will follow. Thank you for your patience!
- resolved May 20, 2026, 08:58 AM UTC
This incident has been resolved.
Major March 17, 2026 Intermittent errors affecting Builder, API, and some live pages –
Started Mar 17, 2026, 09:30 PM UTC· resolved Mar 17, 2026, 09:30 PM UTC
- resolved Mar 17, 2026, 09:30 PM UTC
The Makeswift Builder, Makeswift API, and some customer live pages experienced intermittent errors. The issue has been resolved.
Minor March 2, 2026 Slow load times in Makeswift Builder – Builder
Started Mar 02, 2026, 04:15 PM UTC· resolved Mar 02, 2026, 04:15 PM UTC
- resolved Mar 02, 2026, 04:15 PM UTC
The Makeswift Builder was experiencing slow load times. There was no impact to the Makeswift API or customer live pages. The impact was scoped just to the Builder. https://www.makeswift.com/incidents/2026-03-02
Major November 10, 2025 API Service Disruption –
Started Nov 10, 2025, 11:00 PM UTC· resolved Nov 10, 2025, 11:00 PM UTC
- resolved Nov 10, 2025, 11:00 PM UTC
https://www.makeswift.com/incidents/2025-11-10