LuxProvide incident

Login nodes unreachable

Resolved on September 14, 2026.

resolved Sep 14, 2026, 12:00 PM UTC

Dear MeluXina users, Earlier today, the standard (non-EFP) login nodes experienced a service disruption between 14:00 and 14:30 CEST (14 September). An SSH connectivity issue prevented new sessions from being established. Already-established sessions were not affected, and there was no impact on currently running MeluXina jobs. The root cause is still under investigation. For any questions, please contact our Service Desk. Thank you for your understanding. The LuxProvide team

Started
Sep 14, 2026, 12:00 PM UTC
Resolved
Sep 14, 2026, 12:00 PM UTC
Duration
–
Detected by Pingoru
Sep 14, 2026, 12:00 PM UTC

Update timeline

  1. resolved Sep 14, 2026, 12:00 PM UTC

    Dear MeluXina users, Earlier today, the standard (non-EFP) login nodes experienced a service disruption between 14:00 and 14:30 CEST (14 September). An SSH connectivity issue prevented new sessions from being established. Already-established sessions were not affected, and there was no impact on currently running MeluXina jobs. The root cause is still under investigation. For any questions, please contact our Service Desk. Thank you for your understanding. The LuxProvide team

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