Resolved after 14 days 20 hours, affecting ISPs and Login Nodes and 1 more, on September 30, 2026.
Issue is being monitored and awaiting feedback from vendor.
Affected components
Update timeline
- investigating Sep 30, 2026, 12:59 PM UTC
Dear MeluXina users, We are currently facing some internet connectivity issue. The issue is being investigated. Thank you for your understanding The LuxProvide team
- investigating Sep 30, 2026, 03:16 PM UTC
A firewall module failure triggered 3 incidents in a row. • Public Connectivity issue (14:47-14:59) • Internal communication to the Workload manager (slurm) failure (16h06-16h20) • Internal communication to the Workload manager (slurm) failure (16h32-16h46) All services are now operational again. Issue is still being investigated with the vendor support. For any questions, please contact our Service Desk. Thank you for your understanding, The LuxProvide team
- monitoring Sep 30, 2026, 05:08 PM UTC
Issue is being monitored and awaiting feedback from vendor.
- resolved Oct 15, 2026, 09:37 AM UTC
A maintenance has been planed on October 26th to resolve the issue.
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