LuxProvide incident

Lustre tier1 error

Resolved after 13 hours 20 minutes, affecting Tier 1 - Scratch, on October 2, 2026.

resolved Oct 03, 2026, 12:11 PM UTC

Dear MeluXina user, The Lustre issue which affected a single OST on the tier1 (scratch) filesystem has been resolved. The impact of this was limited to cases where a file stored on the affected OST was growing. New file creation or reading data was not impacted. For any questions, please contact our Service Desk. Thank you for your understanding The LuxProvide team

Started
Oct 02, 2026, 10:50 PM UTC
Resolved
Oct 03, 2026, 12:11 PM UTC
Duration
13h 20m
Detected by Pingoru
Oct 02, 2026, 10:50 PM UTC

Affected components

Tier 1 - Scratch

Update timeline

  1. investigating Oct 02, 2026, 10:50 PM UTC

    Dear MeluXina users, Some users may experience a 'No space left on device' error on the lustre tier1 (scratch) filesystem. The issue is due to a single Lustre OST being out of space, and should only occur when trying to grow an existing file residing on the affected OST. The issue is being investigated for a solution by migrating files to a different OST. For any questions, please contact our Service Desk. Thank you for your understanding The LuxProvide team

  2. identified Oct 03, 2026, 01:36 AM UTC

    The issue has been identified and is related to Lustre file striping. A file migration is in progress, which will move a few TIB of data around, which will take a bit of time.

  3. resolved Oct 03, 2026, 12:11 PM UTC

    Dear MeluXina user, The Lustre issue which affected a single OST on the tier1 (scratch) filesystem has been resolved. The impact of this was limited to cases where a file stored on the affected OST was growing. New file creation or reading data was not impacted. For any questions, please contact our Service Desk. Thank you for your understanding The LuxProvide team

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