LumApps Outage History

We are currently investigating an issue where modifications made within the CMS are not reflecting on the live site. Our engineering team is identifying the cause and working on a fix. Existing content remains accessible, but new updates may be delayed. We will provide another...

After first mitigation actions, we see improvement on the system overall performance. However we're still investigating an issue blocking content creation and updates on existing content. Our engineering team is still working around the clock to fully resolve the issue.

The team is actively investigating an issue that is preventing new content from being created and existing content from being updated. We are working diligently to resolve the issue.

The team continues to actively investigate the issue impacting the creation of new content and updates to existing content. We remain focused on identifying a resolution as quickly as possible and appreciate your continued patience.

We have successfully mitigated the root cause of the issue. The ability to save content is now working as expected, and content will be available immediately once again. If you need to immediately update any of the lingering content, please open the content in the CMS and click "Save"...

We are currently investigating an issue where modifications made within the CMS are not reflecting on the live site. Our engineering team is identifying the cause and working on a fix. Existing content remains accessible, but new updates may be delayed. We will provide another update...

We are continuing to work toward a resolution for the ongoing CMS issues. While mitigation actions are currently underway, we have identified that this issue is also affecting content access via direct links, system notifications, and recent newsletters. Users clicking...

Our engineering team is still working around the clock to resolve the CMS and content access issues. Despite ongoing mitigation actions, we have not yet seen a significant improvement in system performance.

Our mitigation efforts are showing positive signs and are now rolling out across production. Content updates and referral links (newsletters/notifications) are beginning to function as expected. We will provide a final update once the propagation is complete and services are fully restored.<...

We’re aware that our Android app is currently experiencing loading issues and crashes across all devices. Our engineers are on the case and working toward a fix as we speak. Thanks for your patience — we'll get you back online soon!

Our engineering team has identified the root cause and is currently building a new version of the app containing the fix. Next Steps: We will begin deploying this update to the Google Play Store shortly. Once the deployment is confirmed and live for all regions, we will provide a...

The search functionality for go-cell-001 is currently experiencing intermittent issues. Our engineering team is aware of the problem and is investigating.

Global Search is recovering and functionality is being restored.

We are currently investigating reports that some users are experiencing issues with content failing to load or display correctly within the mobile app. Our engineering team is actively looking into the root cause. We will provide an update as soon as we have more information. ...

We have identified an intermittent issue affecting the Ask AI module. Our team is actively working on implementing a fix. We will continue to provide updates here as work progresses.