LumApps incident
Intermittent 404 Errors Affecting Platform Access
LumApps experienced a major incident on September 12, 2026 affecting go-cell-002 - LumApps (go-cell-002 - LumApps), lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 12, 2026, 07:38 AM UTC
We are currently investigating an issue causing intermittent 404 errors when accessing the platform for customers hosted on the affected cell. Our teams are actively investigating.
- investigating Sep 12, 2026, 08:32 AM UTC
We are continuing to investigate intermittent 404 errors affecting platform access for customers hosted on the affected cell. Our teams are actively working to identify the cause and restore consistent access. We will provide another update as more information becomes available. We...
- resolved Sep 12, 2026, 09:09 AM UTC
The issue has been resolved, and services have been fully restored. We appreciate your patience and understanding while our teams worked to resolve the issue. Thank you.