LumApps incident

LumApps EU - Issues with AI module

Minor Resolved View vendor source →
Started
Feb 24, 2026, 01:54 PM UTC
Resolved
Feb 26, 2026, 03:04 PM UTC
Duration
2d 1h
Detected by Pingoru
Feb 24, 2026, 01:54 PM UTC

Affected components

go-cell-005 - LumApps (go-cell-005 - LumApps)ms-cell-001 - LumApps (ms-cell-001 - LumApps)go-cell-003 - Play (go-cell-003 - Play)go-cell-600 - LumApps (go-cell-600 - LumApps)

Update timeline

  1. investigating Feb 24, 2026, 01:54 PM UTC

    We have identified an intermittent issue affecting the Ask AI module. Our team is actively working on implementing a fix. We will continue to provide updates here as work progresses.

  2. resolved Feb 26, 2026, 03:04 PM UTC

    The intermittent issue affecting the Ask AI module has been fully resolved. Our team has successfully implemented a fix and confirmed that the service is operating normally. Thank you for your patience while we addressed this.

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